FAQ
May I extend my stay at the hotel?
Should you wish to extend your hotel stay, our event concierge would be pleased to assist you with any pre- and post-stay extensions. If you decide to extend your hotel before or after the designated program dates of April 6-9, 2025, you will be responsible for the expense. Pending availability, a preferred rate has been secured for you.
Please email fusionrewardtrip@helmsbriscoe.com for further information. If you need to cancel or make changes to your hotel extension, please contact the event concierge at least 14 days before your reservation date or you may be charged a penalty equal to one night's room and tax. Please note that you will be responsible for your ground transportation to/from the hotel if you do extend your stay. Additionally, the event travel staff can advise you of the best options to minimize your expense for trip extension.
How do I make my airline reservations?
The process of booking air travel begins by filling out the travel details within the registration form under the "Register Now" tab. Once your registration is submitted, the travel information will be sent to the travel department. An itinerary will be created combining your preferences and certain event guidelines (i.e. coach travel) and sent to you via email. You will have 24 hours to confirm the itinerary by responding to the travel department. If you wish to make travel plans that deviate from the official program dates, please discuss it with the event travel staff as additional costs will be incurred and will be your responsibility. A detailed itinerary will be sent to you upon completion of your registration.
Note: Once airfare has been confirmed and ticketed, if a replacement attendee is appointed, the Porsche Center will be responsible for the cost of the new ticket. If flight changes are requested by the attendee after booking, those costs are the responsibility of the attendee.
May I upgrade to First Class or Upgrade my seating?
If you wish to upgrade your ticket to first class or upgrade your seating, our travel department will be happy to assist you. Please make the request in the notes section of your registration form to ensure the request is documented. Should you choose to upgrade your ticket, you will be responsible for the cost difference between a coach class ticket and first class.
Will there be any out-of-pocket costs?
During the official dates of the event, expenses associated with airfare, ground transportation to and from the San Francisco International airport, overnight accommodations, hosted meals, and activities will be covered for you and your guest. Transportation to and from your local airport as well as all incidental charges (i.e. dry cleaning, phone calls, business center charges, etc.) incurred during your stay will be at your own expense.
Will I be responsible for any tips or gratuities?
All tips and gratuities for the airport, hotel porterage, and housekeeping are all included.
What if I have special dietary requirements?
Please note any dietary requirements under the "Register Now" tab when you register, and we will be more than happy to accommodate these requests.
Once I've registered, can I modify my registration?
You will be able to make changes, based on availability, at any time while registration is open. After your registration is completed, you will be responsible for any additional cost/penalties incurred due to changing your airline schedule or extending your hotel stay.
What is the weather like in April in Napa Valley?
During the month of April, the average high is in the low 70s with evening temperatures in the mid 50s.
What should I pack?
Please plan to dress accordingly for the activity selections you chose during your stay.
Sunday, April 6 – Welcome Dinner: Resort Casual*
Monday, April 7 – Dine Around Dinners: Resort Casual*
Tuesday, April 8 – Farewell Dinner: Shades of Porsche – Whether it's Lava Orange, Ruby Star, or Irish Green, bold is best and we look forward to celebrating a fusion farewell with you in style dressed in YOUR favorite Porsche color.
*Resort Casual – Jeans, Khakis, Shirts, Sweaters, Dresses, recommended light layer for warmth. Please no t-shirts.